Named after Dickens’ Pickwick Papers, this giant teddy bear sometimes joins his owner (Vicky) behind the books till. Pickwick is an enthusiastic fellow who adores attention. Sometimes he gets too excited and forgets other people’s personal space but he simply wants to give as much love to humans as possible.

Meet Luna! Luna’s humans are Roz & Bill and she loves to join them when they come into the shop. She is incredibly cute and is absolutely shameless in using this to her advantage when seeking attention.

Marcus may seem quiet, but he can be quite chatty and will come out with some great jokes (when he can get a word in edgewise with the chatty café crew). He helps bake our fresh scones in the morning and makes a great coffee.

Caron can usually be seen smiling through our kitchen windows where she is found cooking, baking and singing. She brings the sunshine, often getting the staff dancing as they pass through to keep their spirits high. She loves all things fresh and colourful and enjoys raiding our cookbook selection for inspiration.

Sue is a trained pâtisserie chef and perhaps best known for her delicious merguez sausage rolls – a smash hit sell-out in our lockdown takeaway phase. Her gluten-free treats are always to-die-for and she always likes to experiment with new recipes she has discovered on her days off.

Nina first worked at Mainstreet in her pre-university days and luckily for Mainstreet she decided to return to the Borders to lead our kitchen/café with great energy and commitment. She is always quick to put some good music on the speakers and make sure everyone is doing okay, even on her busiest days.

Susanna has worked in most departments at Mainstreet and is now part of the core Deli & Home team. With experience in photography and running her own business, it means that when she is not in the shop bringing order to deliveries, Susanna is a very busy lady.